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    Frequently Asked Questions


    Q1
    How can i insure my goods from loss or damage?

    It is the responsibility of your freight agent to advise you of the appropriate cargo insurance. Cargo insurance is relatively cheap.

    Update On: 02 Aug 2022 11-06-44 By: Valuehandlers
    Q2
    What documents are required for me to ship by Air?

    Basically, you will need Form M to ship goods to Nigeria. In some cases it may not be required. Depending on the type of shipment, you need a freight forwarder to guide you on requirements to shipping by Air. 

    Update On: 02 Aug 2022 11-02-22 By: Valuehandlers
    Q3
    How do i process form M?

    The following are the necessary documents for a successful process of your Form M;
        Certificate of Incorporation/Registration of the Company in Nigeria
        Registration with the Federal Inland Revenue Services (FIRS)
        Up-to-date Tax Payment and Tax Identification Number (TIN Number)
        Valid e-mail address tagged to the TIN number
        Choose an Authorized Dealer Bank

    More

    Update On: 02 Aug 2022 10-56-12 By: Valuehandlers
    Q4
    Is there any sanction for an unutilized d form M.

    Yes if it is not cancelled. The government holds the bank responsible and the bank comes after the customer.

    Update On: 02 Aug 2022 10-52-31 By: Valuehandlers
    Q5
    Does un-utilized form M opened for lc shipments and BC shipments attract penalty?

    Ans: Yes, as long as you opened a form M. Even if it is non valid

    Update On: 02 Aug 2022 10-50-40 By: Valuehandlers
    Q6
    Who can pay Import duty?
    Q7
    What is Personal Effects?
    Q8
    How long does it takes to ship consolidated items from USA to Nigeria
    Q9
    Do you clear accidental cars?
    Q10
    Why would Customs Service seize my cargo, items or shipments?
    Q11
    What is the full meaning of SACHO?
    Q12
    What is the full meaning of NAHCO?
    Q13
    How can I track my shipments?
    Q14
    What is a Terminal Shipping Debit note?
    Q15
    How can I track my shipments?
    Q16
    Do you offer logistics for arts and craft?
    Q17
    How do i ship from the USA to Nigeria?
    Q18
    what is Jack up?
    Q19
    Which of the containers is the most suitable for shipping of perishable substances?
    Q20
    How can i import my completely knocked down Auto shipments?
    Q21
    What is Terminal Shipping Debit note?
    Q22
    Can i claim my missing Item from Valuehandlers International?
    Q23
    What is bounded warehouse
    Q24
    What are personal effect goods in shipping?
    Q25
    What are personal effect goods in shipping?
    Q26
    How long does it takes to ship from China to Nigeria
    Q27
    How do I ship from USA to Nigeria




    Customercare@valuehandlers.com
    +234-803-2241-768
    +234-818-2072-412
    12, Joseph Odunlami Street, Off Thomas Salako Street, Ogba Bus Stop, Ikeja, Lagos